How Consent-Based Decision-Making Works

What if you had a decision-making process where every voice is heard, objections are valued, and decisions are made swiftly? This is the essence of consent-based decision-making, a method at the heart of innovative organizational models like Sociocracy and Holacracy. As opposed to traditional consensus models, consent-based decision-making focuses on finding solutions that everyone can live with.

Consent-based decision-making is becoming increasingly popular in organizations aiming to foster inclusivity, efficiency, and agility. By addressing and incorporating objections rather than seeking full agreement, this approach ensures that all members feel heard and respected, leading to more robust and sustainable decisions.

In this article, we’ll explore the fundamentals of consent-based decision-making, and give you a step-by-step guide to implementing this process. 

What is Consent-Based Decision-Making?

Definition

Consent-based decision-making is a structured approach where decisions move forward unless people have objections. This method emphasizes addressing and integrating objections to ensure decisions are "good enough for now" and "safe enough to try."

Consent vs. Consensus

While both consent and consensus aim to involve all members in decision-making, they differ fundamentally:

• Consensus requires unanimous agreement, which can be time-consuming and may lead to decision standstill.
• Consent focuses on addressing objections rather than seeking full agreement, allowing decisions to move forward quickly if no significant objections are raised. 

For example, in a team meeting using consensus, a single disagreement can halt progress until a full agreement is reached. However, a consent-based approach would ask if any team member has a strong objection and, if not, proceed with the decision while addressing minor concerns through amendments.

Range of Tolerance

To understand consent, it's essential to grasp the concept of "range of tolerance." This means making decisions that might not be everyone’s first choice but are acceptable enough to move forward. By focusing on what is acceptable rather than preferred, organizations avoid decision bottlenecks and maintain momentum.

For instance, a proposal to change meeting times might not suit everyone perfectly. However, if the new time falls within the acceptable range for all members, the decision can proceed even if it's not the ideal choice for everyone.

Want to know more about the range of tolerance? Have a look at this video 👇

How Does a Consent-Based Decision-Making Process Work?

Consent-based decision-making involves several structured steps. Here’s how this process typically works in a meeting:

1. Appointing a Facilitator and Secretary

The first step is to appoint a facilitator and a secretary for the meeting. The facilitator's role is to guide the process, keep the discussion on track, and ensure that everyone follows the agreed-upon steps. The secretary is responsible for documenting the proposal, any objections, and the final decision.

2. Presenting the Proposal

Proposals are then presented to the group one by one. Each proposal must be clear, concise, and aligned with the organization’s goals. Anyone in the group can present a proposal, and it should be thoroughly prepared to anticipate potential questions and objections.

3. Clarifying the proposal

Once the proposal is presented, the next step is to open the floor for clarifying questions. This round ensures that everyone fully understands the proposal before moving forward. Participants ask questions to clarify any points of confusion, but this is not the time to express opinions or objections.

Example: "Can you explain more about how this new meeting time will impact our team’s workflow?"

4. Reacting Briefly to the Proposal

After clarifying questions, a quick reaction round allows each participant to briefly share their initial thoughts on the proposal. These reactions should be concise and focused on their immediate response to the proposal.

Example: "I think this proposal could streamline our process, but I’m concerned about the impact on remote team members."

5. Asking for Consent

In this next step, the facilitator asks if anyone has any objection to the proposal. If no one raises objections, the proposal is adopted and you can move to step 7 directly. If there are objections, the process moves to step 6.

6. Dealing with Objections

If objections are raised, they must be qualified and addressed systematically. Valid objections highlight a potential harm or risk to the organization’s goals. If that’s not the case, then they don’t qualify as objections in the first place.

Here are the steps to deal with objections:

• Understand the objection: The objector explains their concern in detail.
• Qualify the objection: The group determines if the objection is reasoned and relevant, and if it fits the description highlighted above.
• Amend the proposal: If the objection is valid, the proposal is amended to address the concern. This might involve tweaking specific parts or adding new elements.
• Check for objections to the amendment: Once the proposal is amended, the facilitator asks if there are any new objections to the revised proposal. If no one objects, then the objection is resolved. Otherwise, the objection process restarts again.

Example: If a proposal to change meeting times conflicts with some members' schedules, an amendment might be to find a time that works for most and provide options for asynchronous participation for those who can’t attend live.

Note that if the amendments are substantial and create a fundamentally new proposal, it may be necessary to restart the whole consent-based decision-making process.

7. Announcing the Decision (and Celebrating!)

Once all objections are resolved, the final decision is announced. You can then celebrate this achievement and acknowledge everyone’s contributions to reinforce the collaborative spirit of the process.

Example Case

Now here’s a practical example to illustrate how consent-based decision-making works.

Let’s say your team is deciding on a new project management tool. A member proposes adopting Tool X. After the clarifying questions round, it’s clear that while Tool X has many benefits, but its cost is quite high. During the quick reactions round, members express both support and concerns. An objection is raised about the budget impact, leading to a discussion. The proposal is amended to include a phased implementation plan to manage costs better. The amended proposal is then adopted after confirming no further objections.

Still unsure on how the process works? Watch this video to get further explanation:

How Can You Implement Consent-Based Decision-Making in Your Organization?

Implementing consent-based decision-making requires a combination of the right organizational model, tools, and support. Here’s how to get started:

The Right Organizational Model

To successfully adopt this process, your organization should embrace a model that supports decentralized decision-making and empowers individuals. For example, these two models offer a comprehensive framework for consent-based decision-making:

• Sociocracy: This model emphasizes circle-based governance where decisions are made by consent within each circle. It supports continuous feedback and adaptation.
• Holacracy: Known for its structured approach to self-management, Holacracy uses integrative decision-making, which is similar to consent-based decision-making, to address objections and improve proposals iteratively.

Depending on your organization’s needs, you can also opt for a more customized approach. It’s all up to you!

The Right Tool: Holaspirit

Using the right tool can significantly facilitate the implementation of consent-based decision-making.

Holaspirit, for instance, is specifically designed to support self-management practices like Sociocracy and Holacracy. It allows teams to make proposals, discuss them in meetings, and document decisions seamlessly. Moreover, it provides meeting templates that allow you to openly discuss tensions, and a dynamic chart to clearly visualize roles and responsibilities.

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The Right Support

Adopting a new decision-making process can be challenging, so it’s important to have the right support. Coaches and consultants can help you conduct specific training and workshops for your team to understand the principles and practices of consent-based decision-making. So be sure to ask them for help!

At Holaspirit, we have a network of 130+ coaches who specialize in implementing models such as Holacracy and Sociocracy. So don’t worry, you’re in the right hands 😉.

To Conclude

Implementing consent-based decision-making is the first step to creating a more inclusive, collaborative and agile workplace. By adopting the right organizational model, using self-management tools like Holaspirit, and seeking the right support, your organization can definitely benefit from this process!

When you eventually try it out, start implementing it on a smaller scale (for example, in one department only). This will allow you to gather feedback to refine the process before applying it to the rest of your organization.

PS: Want to know more about organizational models like Holacracy and Sociocracy, and how to implement them? Download our new white paper packed with expert insights and testimonials 👇

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